Group Tips

Get Started Early

This is the number one tip for organizing a group. It’s best to get started months ahead of the performance date. You’ll find it takes time to decide on which show to see, get the word out, set up transportation, arrange meals, collect money, etc.

Keep In-Touch

Scheduling changes can occur and your plans may change. Either way, a periodic call to the Group Sales representative is always a good idea. When the Group Sales department is kept informed, they can work with your individual situation to provide the greatest number of options.

Get the Word Out

After you have chosen your show, prepare a notice for your group. Don’t just announce it in a meeting–send out a written notice. People forget they need time to think about it, they want to talk to their friends. Having that notice keeps your plans on top of the list.

Include on the notice:

  • Name of the show and other descriptive material
  • Date, day of the week and time of the performance
  • Total cost of ticket, cost of transportation, meal, etc.
  • Date the payment is due to the group leader, where and how to send it
  • Phone number for questions or more information

Group Sales can help by providing you with artwork, a show poster or other show materials that may help you get the word out. Simply call (518) 382-3884 ext. 139 and let us know what you need.

Stick to your Deadlines

Once seats are reserved, you will receive a seating map and invoice stating your deposit and balance payment dates. Choose a deadline and stick to it. Make every effort to get your group members to pay you early. The deposit is important for ensuring your priority seating. Final payment must be received by the due date indicated on your invoice or the seats will be released to the general public. 

Anyone requesting a ticket after the deadline may lose the opportunity to sit with the group and may not be eligible for a discount. If circumstances arise where an extension of time is necessary, call the Group Sales department at (518) 382-3884 ext. 139 for possible options. 

Payment to Proctors

Payment should be made with one check, one credit card, or cash (paid in person only, please do not mail cash). Make arrangements with your group’s treasurer to accept individual payments. Proctors accepts cash, personal/business checks, VISA, MasterCard, American Express and Discover.

Ticket Distribution

It’s best to keep a record of designated tickets, and distribute to individuals within your group prior to day of the show.

Enjoy the show!

432 State Street, Schenectady, NY 12305 (518) 382-3884 ext. 139.


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